Privacy Policy

Information you give us directly. When you fill out a form, book a call, request a service, or contact us, we may collect your name, email address, phone number, company name, and anything you choose to include in your message.

Information about how you use our site. Like most websites, we automatically collect basic technical data — IP address, browser type, device, pages visited, and referring links — through cookies and similar tools. This helps us understand what's working and fix what isn't.

Information you send by text. If you opt in to text messages, we collect your phone number and the content of messages you exchange with us.

• Respond to your questions and deliver the services you request
• Send you text messages you've opted in to receive
• Send updates, scheduling details, and account-related messages
• Improve our website, services, and communication
• Meet legal, tax, and security obligations

We don't use your information for anything you wouldn't reasonably expect from the list above.

This section explains how our text messaging program works and your rights within it.

Consent. By providing your phone number and opting in, you agree to receive text messages from BLOC LOVE related to your inquiry, your services, scheduling, and relevant updates. Consent to receive texts is not a condition of purchasing any product or service.

Message frequency. Message frequency varies based on your activity and the services you've requested.

Cost. Message and data rates may apply, depending on your mobile carrier and plan.

Opt out anytime. Reply STOP to any message to unsubscribe. After you reply STOP, we'll send one confirmation and then stop texting you.

Need help. Reply HELP for assistance, or contact us at hello@acethevisionary.com or (510) 446-8786.

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

Your mobile data stays private. We will not share, sell, or release your mobile phone number or SMS consent to any third party or affiliate for their own marketing or promotional purposes. Text-message originator opt-in data is never shared with anyone for marketing.

We don't sell your personal information. We share it only in these limited cases:

• **Service providers** who help us operate — for example, scheduling tools, email and CRM platforms, payment processors, and our text-messaging provider. They may only use your information to perform work for us.
• **Legal reasons** — if required by law, court order, or to protect our rights, safety, or property.
• **Business transfer** — if our business is merged or acquired, your information may transfer as part of that transaction.

As noted above, your mobile opt-in and phone number are never shared for third-party marketing.

We use cookies and similar technologies to run the site, remember preferences, and measure traffic. You can disable cookies in your browser settings, though some parts of the site may not work as well. If we use analytics tools, they collect aggregated usage data on our behalf.

We keep your information only as long as we need it to provide services, meet legal and accounting requirements, and resolve disputes. When we no longer need it, we delete or anonymize it.

Depending on where you live — including under the California Consumer Privacy Act (CCPA/CPRA) — you may have the right to:

• Know what personal information we've collected about you
• Request a copy of that information
• Ask us to correct or delete it
• Opt out of the "sale" or "sharing" of personal information (note: we don't sell your information)
• Not be discriminated against for exercising these rights

To make a request, email us at hello@acethevisionary.com. We'll verify your identity before acting and respond within the time the law requires.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we can't guarantee absolute security — but we work to limit risk.

Our site may link to other websites and tools we don't control. This policy doesn't cover them. Review their privacy policies before sharing information with them.

Our services are for adults. We don't knowingly collect information from anyone under 16. If you believe a minor has given us information, contact us and we'll delete it.

We may update this policy as our services or the law change. When we do, we'll update the effective date above. Significant changes will be posted on this page.

Questions about your privacy or this policy?